Android · Hapiga Vietnam Company Limited

Support

Last updated: 22 October 2026

Contact Hapiga Vietnam Company Limited for help with Sippy: Alcohol Moderation Pet ("Sippy") for Android.

App problems

Give the device model, Android version, Sippy version and steps that show the problem. You can attach a screenshot if it helps. Remove private information first. Do not send passwords, sign-in tokens or full payment card details.

Subscriptions

Open Google Play → your profile → Payments & subscriptions → Subscriptions → Sippy. Use the store account that made the purchase to manage or cancel it. For a refund, use the store refund process. Removing the app or deleting an account does not cancel a subscription.

Privacy and deletion

Read our Privacy Policy or follow the account and data deletion instructions. You can send a privacy request by email without a paid subscription.

Report an AI reply

In chat, select Report reply below a saved assistant reply and choose the reason. The app sends a copy of that reply for review and confirms when it is saved. If saving fails, try again or email support. You can also email the reply and a short explanation of the problem. Share only the part needed for review. Sippy uses AI, which can make mistakes. Support is not monitored continuously and cannot provide urgent medical care.

Urgent help

For immediate danger or severe alcohol withdrawal symptoms, contact local emergency services. If you think you are dependent on alcohol, get medical advice before you reduce or stop drinking. Read NHS alcohol dependence information.